The Mind Bridge (the “Company”) respects the privacy concerns of the users of its website, www.themindbridge.co.uk and the services provided therein (the “Site”). The Company thus provides this privacy statement to explain what information is gathered during a visit to the Site and how such information may be used, in compliance with the General Data Protection Regulation (GDPR).
Use of Information: As a general policy, only non-personally identifiable information is recorded automatically by the standard operation of the Company’s internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience.
The Site’s various mailing lists, downloads, special offers, contests, registration forms, and surveys may request that you give us contact information such as your name, mailing and/or e-mail address, demographic information such as your age and gender, and personal preference information such as your preferred software and interests. Information submitted at the time of submission will be used by the Company only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Site. The Company may also share such information with our business and promotional partners to further those interests.
With your permission, we may use your contact information to send you information about our company and products. You may always opt-out of receiving future mailings as provided below.
The Company may also be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
What Information Do We Collect? It is possible to view the The Mind Bridge website without providing any personal details.
We will collect information that you provide to us when you register on the Service (such information shall include, but may not be limited to:
Personal information that you provide, such as your name, age, debit/credit card information, telephone number, postal address and email address);
About your usage of the Service, that you provide to us in e-mails or letters that you send to us;
About transactions you carry out through the Service, orders you place and the fulfilment of your orders;
Data that you submit in order to use the Service, including data relating to your customers, clients or others using your services which The Mind Bridge have access to
How Do We Use The Information That You Provide To Us? We may use your information in the following ways:
to ensure that our Service is delivered in the most effective manner for you and your computer;
to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
to carry out our obligations arising from any contracts entered into between you and us;
to provide customer service to you in relation to your use of the Service, to deal with enquiries and complaints relating to the use of the Service and to notify you about any changes to our service;
to administer, support, improve, optimise and develop our Service;
to produce reports which may be used, sold or published by us at our sole discretion provided that any data or reports will be anonymised and not refer to any individual user of the Services;
for internal marketing and demographic studies to improve the products and services that we provide; and for security purposes.
We may also use your information to provide you with our email notifications, newsletters and other marketing communications that either you request from us or which you consent to by opting in when completing a registration form on the Service.
You may opt out from receiving such marketing communications from us at any time by notifying us in writing, contacting us at email@example.com or, alternatively, by following the procedure to ‘unsubscribe’ that is specified in the email that you receive.
Third-Party Sites: Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Wix has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement and data optimisation services, content providers, and our legal and financial advisors (collectively, “Third Party Service(s)”).
Such Third Party Services may receive or otherwise have access to our Visitors’ and Users’ Personal Information and/or Users-of-Users’ Personal Information, in its entirety or in part – depending on each of their particular roles and purposes in facilitating and enhancing our Services, and may only use it for such purposes.
Wix is accountable for personal data that it receives under the Privacy Shield and subsequently transfers to a third party as described in the Privacy Shield Principles. In particular, Wix remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Wix proves that it is not responsible for the event giving rise to the damage
Payment Details: If you choose a direct payment gateway to complete your purchase, then Wix.com stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Analytics: We may use an analytics service provider for service usage analysis and reporting. Analytics service providers generate statistical and other information about usage by means of cookies, which are stored on users’ computers. The information generated relating to the Service may be used to create reports about the use of the Service and the analytics service provider will store this information.
Age of Consent: By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. If the Company discovers that a child age 16 or younger has signed up on the Site or provided us with personally identifiable information, we will delete that child’s identifiable information from our records.
The Company encourages parents to go online with their kids. Here are a few tips to help make a child’s online experience safer:
Teach kids never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc.
Know the sites your kids are visiting, and which sites are appropriate.
Check out the FTC’s site for more tips on protecting children's privacy online
Malware/Spyware/Viruses: Neither the Company nor the Site knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.
Bulletin Boards and Chat Areas: Guests of the Site are solely responsible for the content of messages they post on the Company’s forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., user name, e-mail address, phone number) on the bulletin boards or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features.
Your Access to and Control Over Your Personally Identifiable Information: At any time, but only once per calendar year, or as otherwise required under applicable law, users may contact Company to review the personally identifiable information that Company has collected about you.
If you wish to limit your personal data in either such way, or have other questions about how the Company may use your personal data, please contact us at firstname.lastname@example.org with the words “Privacy Request” in the subject line.
You should note that information posted on the public elements of the Service may be visible by users of the Service throughout the world. You should therefore be careful when submitting information about yourself to the Service.
Leaving Testimonials: I do not include testimonials on my website, in order to protect the confidentiality of my clients, as because it would breach my ethics policy with the UKCP. You may find The Mind Bridge Therapy Ltd. on sites such as Yelp, Google, Yahoo Local, Bing, or other places which list businesses. Some of these sites include forums in which users rate their providers and add reviews. Many of these sites comb search engines for business listings and automatically add listings regardless of whether the business has added itself to the site.
You have a right to express yourself on any site you wish. Please note that by posting publicly you may inadvertently expose your private information. When using review sites there is a good possibility that I may never see it, so if you would like to give me feedback or communicate your feelings about our work, I would welcome you to do so directly or via email to email@example.com
Wix is accountable for personal data that it receives under the Privacy Shield and subsequently transfers to a third party as described in the Privacy Shield Principles.
Appropriate security measures will be adopted to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that data transmission over the internet is inherently insecure and that we cannot guarantee the security of data you send over the internet.
Your information will only be held for a reasonable period or as long as the law requires or permits.
Contacting Us: For the purpose of the Data Protection Act 1998, the data controller in respect of any personal data that you submit to us is The Mind Bridge Therapy Ltd, under United Kingdom law and whose registered address is at 1st Floor, Suite 1A, 18 Crendon St, High Wycombe HP13 6LS. The data processor is Wix.com Ltd., whose registered address is 40 Namal Tel Aviv Street Tel Aviv, 6350671 Israel.
Date last updated: 21st June 2020